Copilot that works inside your business systems

The problem

The data that runs a business lives in its line-of-business systems, and getting anything out of them means clicking through screen after screen. Out of the box, Copilot can’t see any of it.

What I built

• A custom MCP server that gives Copilot Cowork tools to read from and act in the PSA
• Per-user sign-in through Microsoft Entra ID, so Copilot works with each person’s own permissions instead of one shared service account
• The same pattern used to bring a distributor’s platform into Copilot
• Workflows on top of it, like a weekly timesheet review where Copilot flags billable work logged as non-billable

Why it matters

People ask in plain English and get live answers from the system of record, and every access rule the business already has still applies.